Use the Online Tool when
- You require a standard point-to-point itinerary
- Suitable flight options are available and meet your needs
- The selected flights comply with company travel policy
- You can complete the booking independently, without agent help
Use the Offline Tool when
- Your trip includes multiple destinations or a complex itinerary
- Travel requires flights with multiple airlines
- You cannot find suitable options through the online tool
- You need a travel agent to identify the best solution
- Your itinerary involves special requirements or exceptions
Guideline: If your travel needs are straightforward and compliant flight options are available, use the Online Tool. For more complex arrangements or when additional support is required, use the Offline Tool.