Online Request
  • Open an online request in Concur
  • Find flights suitable for you and compliant with policy
  • Book the flights
  • Check that your manager approves the request
  • Verify booking approval and airline confirmation
Offline Request
  • Open an offline request in Concur
  • Travel agent receives request, contacts you by email
  • Send flight details and any special requests
  • Continue flight selection and coordination by email
  • Update the request with the final flight cost
  • Recall the request, update price, and resubmit
  • Request goes to manager approval
  • Verify booking approval and airline confirmation